A coaching service with clear boundaries.
These terms cover free access to Tailored programmes, member responsibilities and the limits of the service.
Last updated 29 September 2026Eligibility and access
You must be at least 18, provide an accurate email and assessment information, and keep access to your programme secure. No password or card is required for free access. Your programme is saved and accessed in the browser where you created it; clearing cookies removes that browser access. Existing accounts remain available. You must update the assessment when circumstances materially change.
The service
Tailored supplies personalised general fitness, performance and nutrition guidance, workout tracking and automated weekly reviews. Programme availability, exercises and features may improve over time. The service does not guarantee a particular weight, appearance, competition result or timescale.
Free access
Access is currently provided without charge. No card details are requested, no Stripe checkout is active and no recurring payment is created. Training, the seven-day meal plan, Personal Meal Prep tools, progress tracking and weekly reviews are included with your free programme.
Availability and feedback
Free access may be limited, paused or ended while faults are corrected or the service is prepared for launch. Users should report inaccurate, unsafe or broken content. Any future paid offer will require a separate, clearly labelled choice; free access does not authorise an automatic charge.
Health responsibilities
You are responsible for completing screening honestly, using suitable equipment, training in an appropriate environment and seeking medical advice when needed. Follow the Health & Safety boundaries, including the prohibition on rapid weight-cutting and dehydration protocols.
Acceptable use and ownership
Programmes are licensed for the user's personal use. You may not resell, republish, scrape, reverse engineer or use Tailored output to operate another coaching service. Tailored branding, product design, source code and programme systems remain private protected intellectual property.
Availability and liability
We work to keep the service available and data secure, but uninterrupted access cannot be guaranteed. Nothing in these terms excludes liability that cannot legally be excluded. Subject to those rights, Tailored is not responsible for losses caused by inaccurate member information, ignoring safety guidance or using the service outside its intended scope.
Changes and statutory rights
Material changes to access, future pricing or these terms will be communicated before they take effect. Your mandatory consumer rights under the law applying where you live are not reduced by these terms.